1: It means ‘customer service’ is the foundation of our organisation. Providing excellent customer service can only lead to happy clients, and organisational growth.

2: It means we will go the extra mile in order to ensure that our customers are satisfied with our services.

3: It is a call to our employees to give their best to each other as colleagues, and to everyone who enters our premises.

4: It is a rallying cry to our nation, Papua New Guinea, to our leaders, to our people, that ‘serving others’ is critical for stronger families, safer communities, and nation-building; and

5: It is putting into practice, the prime example that was set for us by Jesus Christ our Lord, when He said, “… whoever desires to become great among you shall be your servant … For even the Son of Man did not come to be served, but to serve, and to give His life a ransom for many.” (Mark 10:43-45)

Therefore, to us, ‘serving comes first’ is not just our slogan; it’s a way of life.