MVIL opens second customer service centre in ENB
MVIL Board Chairman Dr. John McKup (right) and Rabaul Town Mayor Mr. Changol Manuai officially opening the customer service centre.
Motor Vehicles Insurance Limited (MVIL) has opened another customer service centre in East New Britain Province (ENB) as it continues to extend its services across Papua New Guinea.
The customer service centre was opened in Rabaul Town on Saturday 16 November 2024, and commenced operations on Monday 18 November 2024. Previously, the vehicle owners in ENB go to the MVIL Office in Kokopo.
With the establishment of this sub-branch, motor vehicle owners in Rabaul can now obtain Compulsory Third Party (CTP) insurance and register their vehicles as required by law in their hometown. Third party motor vehicle accident claims can also be lodged at the MVIL Rabaul Customer Service Centre.
The opening was witnessed by the MVIL Board Members, MVIL Senior Management, Staff of MVIL, Rabaul Town Mayor Mr. Changol Manuai and East New Britain Governor Hon. Michael Marum.
MVIL Board Chairman Dr. John McKup, in his opening remarks, acknowledged the partnership between MVIL and the ENB Provincial Government (ENBPG) in establishing a customer service centre in Rabaul.
In response, Mr Manuai said the opening of the MVIL’s customer service centre marked a significant time for Rabaul since the volcanic eruption in 1997, which forced the relocation of most services and businesses to Kokopo.
He thanked MVIL for bringing its services to his town, adding that it will greatly benefit the people of Rabaul.
Hon. Marum, on behalf of the Parliament Members for Rabaul, Kokopo, Gazelle and Pomio districts, thanked the MVIL Board and Management for their continued partnership with the ENBPG.
“We are slowly seeing services coming back to Rabaul. Thank you for opening a branch here in Rabaul so that vehicle owners can be served here instead of going to Kokopo. I appreciate the efforts by MVIL in ensuring the establishment of this office.”
He also acknowledged the National Fisheries Authority (NFA) in Rabaul for allowing to share office space with MVIL.
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